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Can’t play zombies online

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So there’s a glitch after uptade on nazi zombies. I can play local play(offline) but not online. While the game starts loading with other people it’s just goes black screen it’s stuck and I can’t do anything. I can’t play custom matches, or prologue even alone. Tried everything to fix it. But it didn’t. Hard reset on console, reinstalling the game, clear xbox cache, contact xbox support bla, bla... Any fix? (Xbox one)
 
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