I purchased COD Black Ops for my son on Blizzard.net about 3 months ago on his pc. It never fully loaded all the graphics etc. So we tried to get a refund from Blizzard, but they said he had to much play time in. So three months later and a new pc he wants to download again, but it's not showing as available to do so. My question is how do we download the game since I paid for it?!? Any help would be appreciated!
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Can you redownload COD Black Ops to a New PC?
- Thread starter hjaber
- Start date
- Status
AntiCheatAgent94
The Equalizer
Can you take the HD from the old PC and put it in the new PC??
No, it is gone.
So are you saying I'm screwed and have to purchase again...
AntiCheatAgent94
The Equalizer
Not necessarily...
A bit more information..
Can you log into BATTLE NET with your old login information??
A bit more information..
Can you log into BATTLE NET with your old login information??
AntiCheatAgent94
The Equalizer
As am I.. 
I am on my work computer right now so accessing Battle Net is difficult.. I can check first thing tomorrow morning at home and see if I can find some info for you.. My day starts around 0400hrs EDT, so I'll post here with any info I find..
I am on my work computer right now so accessing Battle Net is difficult.. I can check first thing tomorrow morning at home and see if I can find some info for you.. My day starts around 0400hrs EDT, so I'll post here with any info I find..
KeyboardDemon
PC Gamer: Nearly Dangerous
So, just to recap.
Originally purchased but it wasn't possible to install it, Warzone works ok though, so it wasn't an issue with specifications, not that it matters now as there is a new PC.
Now on the new PC you can no longer see Cold War in your son's Blizzard account, right?
Try logging on to your son's PC with your Blizzard account to install the game and then log in with your son's account to see if you can access the game from there.
I don't think it would make a difference to tell the truth, but it is worth a try.
If the game was purchased from your son's account it should still be showing there and you or he should still have a record of the sale. You can use those details to raise a ticket and hopefully that will get you a speedy resolution if it's not still showing on his account.
Originally purchased but it wasn't possible to install it, Warzone works ok though, so it wasn't an issue with specifications, not that it matters now as there is a new PC.
Now on the new PC you can no longer see Cold War in your son's Blizzard account, right?
Try logging on to your son's PC with your Blizzard account to install the game and then log in with your son's account to see if you can access the game from there.
I don't think it would make a difference to tell the truth, but it is worth a try.
If the game was purchased from your son's account it should still be showing there and you or he should still have a record of the sale. You can use those details to raise a ticket and hopefully that will get you a speedy resolution if it's not still showing on his account.
AntiCheatAgent94
The Equalizer
I looked on my Battle Net and really didn't see anything that might help the OP..
I do seem to remember when I upgraded my PC (Motherboard, GFX, et al) I loaded up Battle Net, signed in with my old account and when I went to PURCHASE GAME, there was some small print which said "Already Purchased?? LOCATE your game install" or words to that effect.. The word 'LOCATE' had a hyper-link which, when clicked, would open up File Manager and allow me to locate my already purchased/installed game files...
Hope this helps..
Wish I could do more...
I do seem to remember when I upgraded my PC (Motherboard, GFX, et al) I loaded up Battle Net, signed in with my old account and when I went to PURCHASE GAME, there was some small print which said "Already Purchased?? LOCATE your game install" or words to that effect.. The word 'LOCATE' had a hyper-link which, when clicked, would open up File Manager and allow me to locate my already purchased/installed game files...
Hope this helps..
Wish I could do more...
Thank you. Yeah we tried to locate anything at all....we put in a ticket with Blizzard to see if they have anything on file. I have a feeling I will have to purchase again...
AntiCheatAgent94
The Equalizer
Hopefully Blizzard will be reasonable...
Good luck.. Let us know how it turns out..
Good luck.. Let us know how it turns out..
manakgates
Banned
This IS the computer he downloaded it to originally...so now I'm really confused as to why he can't get it back.
KeyboardDemon
PC Gamer: Nearly Dangerous
If he still has the original PC with the game installed, find the install location on the PC, copy then to an external hard drive and then copy those files on to the new PC.
After that try the locate game files and hopefully the Battlenet Launcher will see those files, apply the latest updates/patches and let you both play.
Good luck.
After that try the locate game files and hopefully the Battlenet Launcher will see those files, apply the latest updates/patches and let you both play.
Good luck.
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